Privacy Policy

RELIANTAI GROUP ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you visit reliantaigroup.com or engage our services.

1. Information We Collect

• Contact details you provide via forms, email, or during onboarding — name, email address, phone number, business name.
• Project information — website content, images, brand assets, and business details you share with us to complete your project.
• Payment information — processed directly by our payment providers (e.g., bank transfer, PayPal). We do not store full card numbers or banking credentials on our own systems.
• Website usage data — basic analytics (pages visited, browser type, general location) if analytics tools are enabled on our site.

2. How We Use Your Information

• To deliver the services you've purchased (website design and development)
• To communicate with you about your project, invoices, and support
• To improve our website and services
• To send occasional updates or offers, only if you've opted in

We do not sell or rent your personal information to third parties.

3. How We Share Information

We may share information with:

• Service providers who help us operate (e.g., hosting providers, payment processors) — only as needed to deliver your project
• Legal authorities, if required by law

4. Data Storage & Security

We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain project files and client communication for as long as necessary to deliver services, maintain records for accounting purposes, or as required by law. You may request deletion of your personal data at any time, subject to legal or contractual retention requirements.

6. Your Rights

Depending on your location, you may have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at hello@reliantaigroup.com.

7. Cookies & Tracking Technologies

Our website may use basic cookies and similar technologies to support site functionality, analyze traffic, and improve your browsing experience. You can control or disable cookies through your browser settings, though this may limit some features.

8. Children's Privacy

Our services are intended for business use and are not directed at individuals under 18. We do not knowingly collect information from minors.

9. Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically to stay informed about how we handle your information.

10. Contact Us

Questions about this Privacy Policy can be sent to hello@reliantaigroup.com.